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Designed to meet the needs of most individual and small business users, on-going Basic usability support via e-mail is available at no charge. Customers must use the official FormDocs Support Request form to submit their support requests.
Designed to meet the needs of medium to large organizations that depend on FormDocs for mission critical performance, Priority usability support is available on an annual twelve month subscription basis. This plan provides unlimited Priority support incidents and automatic delivery of any fixes, patches and full version upgrades that become available for the edition of FormDocs you purchased. Two designated support contact persons per plan. Contact us for pricing.
The definition of FormDocs usability support specifically excludes any Forms Automation Basic (FAB) scripting services, FormDocs Software Development Kit (SDK) support, or custom design services. Such services are available separately on a special project quotation basis. Options and prices are subject to change without notice.